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Customer Service Representative - Seasonal

Position Overview

The customer service rep (seasonal) serves as a sales and service representative for our online retail stores for all Elevate Outdoor Collective brands.  This role will work with customers directly via phone, email to help them with product, order, return and warranty claim questions.  The role helps support the increased volume of contacts we receive over the active, winter season.   

Senior Supply Chain Planner

Elevate Outdoor Collective is an alliance of iconic outdoor and winter sports brands with a specialized focus on skiing, snowboarding and snowshoeing. With each unique brand maintaining its own individual points of view and driving independent innovation, the Collective is fueled with the strength of world-class development facilities and engineers, global distribution channels and committed outdoor lifestyle enthusiasts and experts. Our brands include K2 Skis, K2 Snowboards, Marker, Dalbello, Völkl, RIDE Snowboards, LINE Skis, Backcountry Access, Atlas Snow Shoe Co., Tubbs Snowshoes, Madshus and K2 Skates.

With an international portfolio of world-renowned brands recognized as trailblazers in innovation, performance and, most importantly, fun times by active lifestyle enthusiasts across the globe, Elevate Outdoor Collective will continue its mission to progress the culture of each and every outdoor endeavor it represents. As “One Team” backed by world-class development facilities and product engineers, incredibly talented athletes and ambassadors and a top-notch crew of employees who live and breathe the outdoor active lifestyle, Elevate Outdoor Collective is eager to take things to the next level.

As a Senior Supply Planner at Elevate Outdoor Collective you will manage the global forecasting and ordering cycle for a selection of product categories, leading the development and execution of strategic supply plans that support the company’s financial goals while adhering to capacity criteria agreed upon with our suppliers. You will be responsible for placing the correct inventory in the correct regions in a timeframe that enables on time delivery to our customers and drives the continued growth of our brands. This role will work closely with the global sales managers, product line managers, financial analysts, design engineers and the leadership team.

Performance Advertising Manager

Position Overview 

Elevate Outdoor Collective is looking for a strategic and analytical Performance Advertising Manager to spearhead our digital advertising initiatives across our portfolio of 12 winter sports brands. This role demands a multifaceted professional who can balance data-driven decision making with creative marketing strategies to maximize our advertising performance and ROAS.

The ideal candidate is a self-starter who is energized by solving complex advertising challenges and capable of discerning decision making. In this fast-paced environment, you will be expected to manage multiple campaigns simultaneously while maintaining exceptional attention to detail and consistently meeting deadlines.

We value team members who thrive in a collaborative culture where strategy, innovation, and decision-making are intentionally distributed. You should be comfortable with candid communication, value speed and data-driven approaches, and be willing to uphold the high standards we maintain on behalf of our brands and our customers.

Success in this role requires not only technical expertise in performance marketing but also a genuine curiosity for optimization and a continuous improvement mindset. You will report to the Global VP of DTC and work closely with cross-functional teams to ensure our advertising efforts align with broader business objectives.